Contact
Pick the one that fits you. Each goes straight to a person who reads it, and replies come by email.
I use a TraderXsoft tool
Customers and anyone on a free trial. Confirm your licence with its key or the email you signed up with, then tell us what happened.
I’m a partner
Copy for your audience, a different angle, or a question about the programme. Sign in and use Ask the TraderXsoft team on your dashboard.
Not a partner yet? Read about the programme.
I haven’t bought yet
The quickest way to answer most questions is to try the tool on a demo account: every product has a free 14-day trial, with no card.
Common questions are answered below.
Before you buy
Does it work on MT4?
No. Every TraderXsoft tool is for MetaTrader 5 only.
How many accounts can I use it on?
One MT5 account at a time per licence. You can move a licence to a new account or broker twice yourself, for example when you change prop firm. Running two accounts at once needs a second licence.
Can I try it first?
Yes. The trial is the full tool for 14 days, with no card. Use it on a demo account to check it works with your broker, your symbols and the way you trade.
What if it isn’t right for me after I buy?
Yearly and lifetime plans can be refunded within 14 days, and monthly plans can be cancelled any time. The full terms are on the refunds page.
Will it make me profitable?
No tool can promise that. These are tools that help you follow your own plan and manage risk; they aren’t advice and they aren’t a promise of profit.